Join Our Team
We’re always interested in talking with a potential next rockstar member of our team! If you’re thinking about a career change, or just want to see what’s out there - contact us! Even if there isn’t a current open position, we’re growing quickly and make hiring decisions fast - so get in touch to learn more about us, and to tell us more about you! We are an inclusive, fun, and values-driven company with an incredible culture to match.
Please send all employment inquiries to [email protected]. We look forward to hearing from you! Current Opportunities (click for more info):
Operations Specialist
Current Opportunities
Operations Specialist
Join the Team at Nauset Rental
Cape Cod’s premier vacation rental management company, Nauset Rental, is redefining vacation experiences for homeowners and guests. We leverage advanced technology and a modern approach to deliver exceptional results. If you’re looking for a rewarding, fast-paced role in a supportive and flexible environment, we’d love to hear from you!
Who We’re Looking For:
We need a proactive, detail-oriented problem solver who thrives in a dynamic environment. You’ll start by diving into the core operations of our business, helping manage bookings, guest interactions, and property readiness. Beyond the busy season, you’ll take on a diverse range of tasks to support the company’s growth. This full-time, year-round role offers opportunities for learning and advancement.
What You’ll Do:
Guest & Owner Communications:
- Provide top-tier customer service to guests and owners, ensuring every interaction reflects professionalism and care.
- Respond to guest inquiries, close bookings, and assist with issue resolution.
- Serve as a primary contact for owner communications, providing updates, addressing concerns, and fostering strong relationships.
Operational Support:
- Oversee property turnover and quality assurance (weekends required in-season).
- Address on-call tenant needs, such as coordinating vendor repairs or troubleshooting issues.
- Assist with onboarding new properties, updating listings, and maintaining our property management system.
- Support the management team with scheduling, project research, and follow-up tasks.
What We’re Looking For:
- A hands-on, can-do attitude and adaptability to tackle various tasks.
- Strong communication skills to build trust with guests and owners.
- Detail-oriented with a proactive mindset and ability to work independently.
- Comfort with technology, including G Suite (prior customer service/reservation experience is a plus).
Why Join Us?
- Career Growth: Opportunities to take on leadership roles as you grow with the company.
- Work-Life Balance: Flexible schedules that allow for Cape adventures.
- Team Culture: Work with a tech-forward, tight-knit team invested in your success.
- Perks & Benefits: Competitive pay, profit-sharing, continuing education, and more.
Location & Requirements
- This role requires regular access to Cape Cod properties, with the flexibility to work remotely part of the time. Reliable transportation is a must.
- A valid drivers license and reliable vehicle is required.
- Availability to work Summer weekends (Saturdays required) and rotating on-call schedule “in-season.”
- Willingness to roll up your sleeves and get almost anything done when needed. GSD (Get Sh*t Done) mindset. (Please reference this in reaching out to us so we know you read this.)